Your satisfaction is our priority!

If you are looking for information about your Thermomix® warranty, or not sure about one of the functions, then you are in the right place!

Our technical centre and team of experts based locally, are always happy to help.

Thermomix® may only be repaired by an authorised Vorwerk repair centre and may only be used with official Vorwerk spare parts. Usage of the Thermomix® in combination with parts or equipment not made by Vorwerk may result in your warranty being voided.


Your Thermomix® comes with a 2 year domestic warranty and 1 year commercial warranty. All Thermomix® products and accessories meet the highest Vorwerk standards. In the unlikely event of a defect or malfunction, simply contact our service team through the contact form and we’ll be happy to help.

Contact Support


Have a question about your Thermomix® or its accessories? You can check out some of the common enquiries our customers may have from our Frequently Asked Questions.

If you require further assistance, you can always contact your local advisor or our Customer Care team.

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How to use your Thermomix®

Download the user manual of your Thermomix®

TM31 TM5 TM6