Terms, Conditions & Policies

Definitions

For the purposes of these terms and conditions, unless the context otherwise requires or unless otherwise expressly defined herein:

“We”, “us”, or “the Company” shall mean Thermomix® Singapore | The Future of Cooking Pte Ltd;

“You” shall mean our customers, clients and potential customers and clients;

“Singapore” shall mean the Republic of Singapore;

“Territory” shall mean the legal territory of the Republic of Singapore.

Territorial Sales and Jurisdiction

We only sell and ship the Thermomix® within Singapore. We reserve the right to fulfil or reject orders outside the territory made through our online store for other products such as but not limited to cookbooks and Thermomix® accessories.

Notwithstanding the country of origin for an order of our products and the occurrence of the effective date of purchase, in the event of a dispute arising out of or in connection with these or any of our other terms and conditions, you agree that the place of jurisdiction is Singapore and in the interpretation of this agreement, the laws of Singapore shall apply.

Pricing

Unless otherwise indicated, all product prices displayed are in Singapore Dollars and inclusive of GST. The displayed prices exclude freight and handling charges and these will be added to the total price of your orders.

Product prices are subject to change without prior notice.

Product descriptions

While we take reasonable measures and precautions to ensure the accuracy of information we publish on our online shop, we cannot guarantee that it will always be correct.

Our online shop includes images for illustrative purposes, but we cannot promise that any image will always reflect or portray the full design or options relating to that product.

You may verify any information by contacting us or your Advisor prior to making any purchase.

Warranty

We provide warranty for our products. Please refer to our Warranty Terms and Conditions.

Placing your order

You must be at least 21 years of age to place an order on our online shop. The cooling-off period as required by Singapore law shall commence on the date of successful payment made by you.

User Registration

Registration is required prior to making an order through our online shop. Registration is only complete when you have supplied the required information and we have confirmed your login information with you.

All information supplied by you upon registration must be true, complete, and accurate (“User Data”). You must maintain and promptly update your User Data as appropriate from time to time.

We reserve the right to refuse any user registration if all or part of the information you have provided is false or inaccurate. Other grounds for refusal of registration may include, but are not limited to, offensive content, obscenity, defamatory content, contempt, incitement, copyright infringement, brand names or registered trademarks, company or organisation names, names of high-profile or public figures or names promoting political, religious, social or economic groups or issues.

Without limiting any other provision of these terms, if you provide any information that is untrue, inaccurate, incomplete, or if we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your user account and to refuse any and all current or future use of this online shop (or any portion thereof).

You agree not to assign, transfer or sublicense your rights as a Registered User of this online shop. You further agree not to register more than one account, create an account on behalf of someone else, or create a false or misleading identity on this online shop.

You agree to keep the User Data confidential. You understand and agree that you are fully responsible for all actions and submissions made from your account. If you become aware of any unauthorised use of your account, you should notify us immediately.

Payment method and processing

Our preferred payment methods are via credit card and online banking. However, we also offer other methods of payment and these methods will be presented to you upon checkout of the product you purchased from us.

We will process your payment immediately. However, all payments are subject to the final approval of your bank.

Until all amounts due and owed by you to us have been paid in full, you authorize us to charge your chosen payment method (including but not limited to credit card and debit card). You agree to keep your payment information current at all times. If the card or your payment method cannot be verified, is invalid, is over-limit or is not otherwise acceptable, your order may be cancelled or suspended by us.

Full Payment via Credit Cards

Thermomix® Singapore | The Future of Cooking Pte Ltd, extends various payment options. For Visa or MasterCard credit card payments, the interest-free instalment plans are subjected to final bank approvals. The payment calculations may be explained by your Thermomix® Advisor. An administration fee applies for 24-month financing program and for any cancellation.

Security of Information

While we use our best efforts to protect the security of transmission of information over the internet, we do not guarantee or warrant that any transmission of any data over the internet as totally secure. Accordingly, any information which you transmit to us is transmitted at your own risk. However, we take reasonable steps to preserve the security of any information that you have provided to us.

Your Privacy

We may collect information from third parties (such as Independent Thermomix Advisors). If you choose to purchase our products and/or avail of our services, or if you choose to become an Advisor, you will be required to provide personal information to us. By providing information, you agree that we may use the information to directly market to you (unless you opt out). Information may be disclosed to recipients in Malaysia, Switzerland, other European countries and the USA.

We collect, hold, and use information subject to our privacy policy.

Cancellation Policy

All transactions may be cancelled before making any payments. Once the payment has been made, the Return and Refund Policy shall apply. The Company reserves the right to charge an administrative fee to cancel orders that have already been paid. Please read and understand all the terms and conditions before finalising your purchase.

Delivery

Delivery for local deliveries can be arranged within 5 working days of payment being received. Thermomix® Singapore | The Future of Cooking Pte Ltd reserves the right to charge freight on all deliveries. Shipping costs will vary according to location of the delivery address within our outside of Singapore. This fee will be made known to you at the time of placing your order. No deliveries will be made while payment is outstanding.

Regardless of the date of delivery selected by you when purchasing, you agree to collect the Goods from the Company within 120 days from the date of order (“the 120-day period”). You also agree that the Company shall deliver the Goods to your address should you fail to collect the Goods after the expiry of the 120-day period. However, you may contact us at store@thermomix.com.sg to request for an extension of the delivery date and the Company shall assess such request on a case-by-case basis.

If you fail to collect the Goods from the Company after the 120-day period, or if the address you provided is not valid, or if you fail to give the Company adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond your reasonable control or by reason of the Company’s default) then, without prejudice to any other right or remedy available to the Company, the Company reserves the right to:

  • store the Goods until actual delivery and charge you for the reasonable costs (including insurance) of storage; or
  • sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) charge you for any shortfall below the price under the Contract.

Any claims of discrepancy or discrepancies SEVEN (7) days after the delivery date will not be entertained.

Return and Refund Policy

The customer may return any Thermomix® product within seven (7) working days from the date of purchase provided that the products or goods must be sealed and unopened, with packaging in its original condition, and accompanied by a valid receipt.

However, if the product has been delivered and the packaging has been opened, the return and refund policy does not apply regardless of whether it was already used or not.

Returns and refunds will be considered on a case-by-case basis and are subject to the Company’s inspection of the returned item and verification that it is in perfect condition.

In the case of verified refunds, the refund will be processed subject to the Customer’s bank used for payment. The Company shall refund the amount paid for the Products less shipping and handling charges.

All terms and conditions herein are subject to applicable laws of Singapore.

Violations of these terms and conditions

Without limiting any other remedies available to us at law or in equity, we reserve the right to temporarily or indefinitely refuse to provide services to you without notice if:

  • you breach any provision of these Terms and Conditions;
  • we are unable to verify or authenticate any information that you provide to us; or
  • we believe that your actions may cause damage and/or legal liability, to us, any of our customers or suppliers or any other person.

General

We reserve the right to amend these terms and conditions at our sole discretion and as we deem fit and reasonable without prior notice.

If any of these terms are found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of the terms and the severed part will not affect the validity and enforceability of any remaining provisions.

These terms will be governed by and interpreted in accordance with the laws of the Republic of Singapore.

You agree to the jurisdiction of the courts and other alternative means of dispute resolution of the Republic of Singapore to determine any dispute arising out of these terms.

Please direct any questions regarding our terms and conditions to Thermomix® Singapore Customer Service by emailing us at info@thermomix.com.sg

Thermomix® Warranty

Thermomix® provides a limited warranty (this “Warranty”) to the end-user purchaser (“you”) of the Thermomix® against manufacturing defects provided that they are used in accordance with the Thermomix® user manual and subject to the terms herein.

This Warranty applies only to purchases made in Singapore and only covers genuine Vorwerk-branded products.  This Warranty is only valid in Singapore and is subject to the laws of Singapore.

If a defect is discovered at the time of delivery, please do not use the item. Keep it in its original packaging and contact your local service centre or your Thermomix® Advisor immediately. Once your Warranty claim is received by Thermomix® Singapore | Future of Cooking Pte Ltd (the “Company”, “us”, “we”, “our”), the cause of the problem will be investigated, and if the fault with the Product is a consequence of the Manufacturer’s defect in materials or workmanship, the Company will, at its option, repair, replace, or refund the Product, where applicable.

The Company reserves the right to amend or modify the terms and conditions of this Warranty without prior notice.

Warranty Period

Warranty is for a period of 24 months from the date of dispatch from the Company. Within this period, we will repair or replace, at our option, defective parts at no charge (under Warranty).

The Thermomix® and spare parts supplied with the Thermomix® (including the Varoma) at the time of purchase carry a 24-month warranty against faulty parts and workmanship when used in a domestic environment and a 12-month warranty against faulty parts and workmanship when used in a commercial environment. The warranty excludes normal wear and tear on blades and other consumable parts that are available in Thermomix® Singapore online store for wear and tear replacement. The warranty commences from the date of dispatch from the Company. This Warranty only applies if the Thermomix® is used and cared for in accordance with the guidelines set out in the manufacturer’s instruction manual provided at the time of purchase.

Repairs and Modifications

This Warranty is not valid if repairs had previously been undertaken by anyone other than an authorised Thermomix® Singapore | Future of Cooking Pte Ltd service technician (Service Technician) or if the fault has been caused by misuse, negligence or alterations to the Thermomix® by anyone other than a Service Technician.

Reimbursement

The Company, to the extent permitted by local law, may seek reimbursement from you of any reasonable costs incurred by them if the Products are found to be in good working order or where the problem falls under any of the Warranty exclusions and limitations. Reasonable costs may include transportation costs and parts, and labour costs.

What is covered by the Warranty?

Thermomix® warrants the product(s) in the original sales package against manufacturing defects as defined below, when used in accordance with Thermomix® user manual for the duration of the Warranty Period.

Manufacturing Defects

Manufacturing defects are defects that include but are not limited to defective parts generally inaccessible by consumer.

What is NOT covered by the Warranty?

Non-manufacturing defects are not covered by the warranty. All consumables and/or accessories (such as the mixing knife, cover plate, mixing bowl, spatula, butterfly whisk, simmering basket, splash guard, blade cover, etc) are generally non-serviceable items that go through wear and tear from regular usage and are not covered by the warranty. These items are also available as replacement part purchase from our online shop. General wear & tear and/or mishandling are not considered manufacturer’s defect(s) as defined below.

Non-Manufacturing Defects

Non-Manufacturing Defects are defects that include, but are not limited to, the following:

  • Defects detected after usage
  • Defects on parts that are accessible by consumers
  • Defects on consumable parts that may be purchased & replaced by consumers
  • Anything caused by general wear and tear
  • Defects due to mishandling and accidents (including voltage surge)
  • Non-serviceable/consumables

Warranty Support

The instruction manual provides basic solutions for common malfunctions. Please consult your manual first should a minor malfunction occur. In all other situations, in the first instance, please contact your independent Thermomix® Advisor or send an email to info@thermomix.com.sg

Warranty Disclaimer

Under no circumstances shall the Company be liable for any loss, direct, indirect, incidental, foreseen, unforeseen, special or consequential damage arising out of or in connection with the use of the products.

The company makes no other express warranty or condition whether written or oral and, only to the extent permitted by law, the company expressly disclaims all warranties and conditions not stated in this warranty.

To the extent that the above warranty services and terms or any part thereof is inconsistent with Singapore laws, the warranty services and terms or the corresponding part shall be deemed modified to be consistent with such law. Except to the extent lawfully permitted, this warranty does not exclude, restrict, or modify but are in addition to the mandatory statutory consumer rights applicable to the sale of the Thermomix® product to you.

Definitions

For the purposes of these terms and conditions, unless the context otherwise requires or unless otherwise expressly defined herein:

“We”, “us”, or “the Company” shall mean Thermomix® Singapore | The Future of Cooking Pte Ltd;

“You” means our customers or participants of our events;

“Terms” means these terms and conditions;

“Participant” means you, or any of our participants of our events;

“Singapore” means the Republic of Singapore;

“Territory” means the legal territory of the Republic of Singapore;

 “GST” has the meaning given to it in the Singapore Goods and Services Tax Act;

“Cooking Class” means cooking classes held by us including Virtual/Studio/Hands on Cooking Classes, and Demonstration and Seminar Cooking Classes;

“Event” or “Events” mean the events held by us at various locations;

“Event Sponsor” means a third-party sponsor of the Event;

“Your Materials” means all materials submitted or presented by you including, but not limited to, your name and biographical information, in electronic copy or hard copy, verbally, or otherwise.

Agreement

These terms and conditions govern your registration for and participation at any of our Events, and are an agreement between Thermomix® Singapore | The Future of Cooking Pte Ltd and you.

By booking or registering for our Events, you acknowledge that you have read and accepted these Terms. You may only book or register for and attend the Event in accordance with these Terms.

Unless the Event description specifies otherwise or we expressly inform you otherwise, you must be at least 18 years of age on the first day of the Event. Events are subject to availability.

Age restrictions for attendance

Due to occupational health and safety factors, our Studio/Hands on Cooking Classes are only suitable for Participants aged 18 years and over unless otherwise stated in the Event description of the said event.

Our Demonstration and Seminar Cooking Classes are suitable for all ages. However, children under the age of 12 years must be accompanied by an adult.

Acceptance of risk

As a participant in one of our Cooking Classes, you understand and accept the inherent risks in the preparation and cooking of food at a Cooking Class.

By attending a Cooking Class, you agree, to the extent permitted by law, to release, indemnify and hold harmless Thermomix® Singapore |The Future of Cooking Pte Ltd, and its officers, employees, agents, Advisors, licensors, partners and affiliates from liability for any or all damage, loss, costs, expenses, harm and/or injury that may result from, or occur in connection with:

  • Your use of or connection to this site;
  • Your attendance and/or participation at a Cooking Class or Event;
  • Any material or information that you submit, post, transmit or otherwise make available through this site; and
  • Your negligence or misconduct, breach of these Terms or violation of any law or the rights of any person.

Prices

Unless otherwise expressly stated, all amounts payable through our online store are in Singapore Dollars and inclusive of GST.

We reserve the right to change the prices for goods and services in our Online Store at any time before you place an order.

This clause does not limit your rights as a consumer under the Singapore Consumer Law.

Orders and confirmation of booking

Order constitutes offer

By placing an order through the Online Store, you make an irrevocable offer to us to purchase the services that you have selected pursuant to these Terms. Information contained in this site constitutes an invitation to treat only. No information in this site constitutes an offer by us to supply any services to you – however, we will endeavour to supply your selected services to you.

We will not commence processing any order made through the Online Store unless and until payment for the order has been received by us in full, and the order has passed our internal validation procedures, which are undertaken in order to verify the bona fides of each order for the purpose of preventing credit card and other fraud.

We reserve the right at our discretion to at any time prior to your order being accepted in accordance with these Terms, cancel all or part of your order, and at any time refuse to provide services to you, terminate your access to this site, and/or remove or edit any content on this site.

Confirmation of Booking

We will notify you of the acceptance of your order and confirmation of your booking when we send you a confirmation email.

Payment methods and policy

Payment for orders placed through the Online Store may be made by credit card (Visa & Mastercard) and other payment methods that we offer.

You acknowledge that, to the best of your knowledge and belief, the information provided by you is correct and complete.

Credit and debit card payments

Only VISA/MasterCard are accepted. Please note that we may be unable to accept credit cards issued by banks outside of Singapore in some cases.

Payment Security

While our payment processing and website hosting providers employ secure technology for transactions with our customers, we will not be responsible for any damages, including consequential losses (whether direct or indirect), that may be suffered by a customer whose credit or debit card or bank account information is used in a fraudulent or unauthorised manner by any person other than us.

We may request further information from you, such as a copy of your credit card and/or other identification documentation, as part of our internal validation procedures. These procedures help protect bank and credit card account holders from online fraud. Until your order has passed our internal fraud prevention checks, your order will remain on pending status. If further information is requested and you do not provide the requested information within such time as we consider appropriate at our discretion, your order will be cancelled and, if your payment has been received, it will be refunded back to you.

Your Information and Privacy

Generally, we handle your information in accordance with our Privacy Policy.

We may provide your contact information to Event Sponsors or Co-Organisers if:–

  1. you elect to attend any sessions or other activities at the Event involving Event Sponsors or Co-Organisers; in which case, you would provide your personal information only to the Event Sponsor or Co-Organiser involved in such session or other activity; or
  2. you opt in or otherwise to receive communications from our Event Sponsors or Co-Organisers.

By participating in our Events, you agree that we may derive information from recordings of your voice and images of your face and retain and use all resulting information, in each case in accordance with our Privacy Policy.

You grant us, our affiliates, and our independent contractors the right to record, film, photograph, and capture your voice and image in any media at the Event (the “Recordings”). You grant to us and our affiliates, agents, employees, and assigns a non-exclusive, perpetual, worldwide, royalty-free right and license to use, reproduce, modify, distribute, and translate, for any purpose relating to our business, all or any part of the Recordings and Your Materials.  We may edit the Recordings and Your Materials, use them alone or together with other information, and we may allow others to use and disseminate them.

Please inform our staff or our independent contractors if you do not consent to having your voice and/or images being recorded prior to or during the Event.

We may impose a fee should you wish to have your voice or image redacted from any of such recordings.

If any of the Terms herein relating to privacy is inconsistent with Singapore privacy laws, such inconsistency shall be deemed void to the extent of such inconsistency without invalidating the remaining terms and conditions.

Cancellation and Refund Policy

There is no cancellation for booking/registration or refund after you have made a payment for an Event. In the circumstance that we cancel an Event, we shall arrange for a refund for the payment you have made for such cancelled Event. The Company in its sole discretion reserves the right to make changes or amend the Event schedule or itinerary as necessary and we shall give prior notification.

General terms and conditions

Entry into Cooking Class or Event

Your safety and security are important to us. You understand that you and your property may be subject to a reasonable search upon entry to the Event and you may be asked to provide photo identification. If you refuse to participate in these security measures, we may deny you entry.

To ensure entry into the Cooking Class or Event, please:

  • bring the confirmation email to the venue as proof of purchase;
  • arrive at least 15 minutes prior to the course commencement time.

Please note that Participants who arrive more than 15 minutes late may be refused entry into the Cooking Class or Event.

Food allergies and dietary requirements

Please make our staff are aware of any food allergies or dietary requirements you have at the Cooking Class or Event so we can advise you about which foods you should not consume.

Dress code

Due to occupational health and safety reasons and the comfort of Participants, it is a requirement that closed flat shoes are worn to Cooking Classes and Events.

Requests to leave

We reserve the right to ask you or any Participant to leave at any time during the Event if your or their behaviour causes us concern for the safety or security of Event attendees. Examples of these behaviours may include but are not limited to intoxication, disruptiveness, being offensive to others, dangerous behaviour, recklessness and/or causing or potentially causing harm to person or property.

Loss and damage

To the extent permitted by law, we are not responsible for the loss or damage of personal items prior to, during or after a Cooking Class or Event.

As a Participant, you may be held financially responsible for any damage to or loss of property caused by you while on the premises.

Variations to these Terms and Conditions

We reserve the right to amend these Terms and any other policy on this site at any time in our sole discretion and any such changes will, unless otherwise noted, be effective immediately.

You may only vary or amend these Terms and Conditions by written agreement with us.

Force Majeure

In the circumstance the Company is unable to organise any Event due to acts of God, strikes, equipment or transmission failure or damage reasonably beyond our control, or other causes reasonably beyond our control, we shall not be liable for damages or any damages resulting from such failure to perform or otherwise from such causes.

Governing law and severability

These Terms are governed by the laws in force in the Republic of Singapore.

Any part, provision, or representation of these Terms which is prohibited or which is held to be unlawful or illegal shall be ineffective to the extent of such prohibition or illegality without invalidating the remaining provisions hereof.

Any disclaimer set out in these Terms does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

Please direct any questions regarding our terms and conditions to info@thermomix.com.sg

Terms

These terms and conditions apply to the use of this website and any pages or materials contained on this website. These terms and conditions do not apply to Cookidoo.

In using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you must refrain from using this website.

In these terms and conditions, the expressions ‘weʼ, ‘usʼ, ‘ourʼ, ‘the Company’ are a reference to The Future of Cooking Pte of 67 Ubi Avenue 1 #01-03 Starhub Green Singapore 408692.

Amendments to terms and conditions

We reserve the right to amend these terms and conditions from time to time at our sole discretion. Amendments will take immediate effect without notification. Your continued use of this website will be taken by us to represent your agreement to be bound by the terms and conditions as amended.

Disclaimer

We do not accept responsibility for any loss or damage, howsoever caused (including through negligence) which you may directly or indirectly sustain or incur in connection with or as a result of your use of this website or any linked website or reliance upon any information contained on or accessed through this website.

To the extent permitted by law, condition, warranty, or representation which would otherwise be implied into these terms and conditions is hereby excluded. Any liability we may have to you under legislation in respect of any non-excludable warranty or representation is limited where permitted to supplying the services again or the payment of the cost of having the services supplied again, at our option.

While we practice our best efforts and endeavour to provide accurate and reliable information (such as product information and pricing), our website and our online store are provided strictly on an “as is” basis. To the maximum extent permitted by law, we and our employees, agents, Advisors, licensors, partners and affiliates make no representation, warranty or guarantee as to the reliability, timeliness, quality, suitability, truth, availability, accuracy or completeness of any or all of the contents, and in particular do not represent, warrant or guarantee that:

  • the use of this site will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data;
  • this site will meet your requirements or expectations;
  • anything on this site, or on any third-party website referred or linked to in this site, is reliable, accurate, complete or up-to-date;
  • the quality of any services, information or other material purchased or obtained through this site will meet any particular requirements or expectations;
  • errors or defects will be corrected; or
  • this site or the servers that make it available are free of viruses or other harmful components.

Exceptions to disclaimer

This disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

Specific warnings

You must ensure that your access to and use of this website is not illegal or prohibited by laws which apply to you.

You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with or as a result of your use of this website or any linked website.

Whilst we have no reason to believe that any information contained on this website is inaccurate, and we use all reasonable endeavours to maintain the accuracy of information contained on this website, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this website updated. We do not accept responsibility for any loss or damage suffered, sustained or incurred as a result of or in connection with your reliance upon the accuracy or currency of information contained on this website.

We do not give you any assurances that any information contained on this website will be suitable for your purposes or that such information will be error-free. You agree that you do not rely on any such information or its availability and that any reliance you make will be on your own independent assessments with the aid of qualified independent advice.

Relationship with Vorwerk International

We are authorised by Vorwerk International Strecker & Co (Vorwerk) to use under licence the “Thermomix®” brand and intellectual property on the internet. “Thermomix®” is the trade name and the registered trademark and servicemark of Vorwerk, as are certain other trademarks and servicemarks used by us on this website under Vorwerkʼs control.

Intellectual property rights

Copyright in this website (including all text, graphics, logos, icons, sound recordings and software) is owned or licensed by us from Vorwerk or a related entity of Vorwerk. Other than for the purposes of, and subject to the conditions prescribed under, the Singapore Copyright Act 2021 and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:

  • adapt, reproduce, store, distribute, print, display, perform, publish or create any derivative works from any part of this website; or
  • commercialise any information, products or services obtained from any part of this website, without our prior written permission, which may be granted or withheld at our absolute discretion.

Restricted use

Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this website for your personal use (unless such printing is expressly prohibited). Without limiting the foregoing, you may not without our prior written permission (which may be granted or withheld at our absolute discretion) on-sell information obtained from this website.

Third-party warnings

This website may contain links to other websites (“third party websites”). The links are provided for convenience only and may not remain current or be maintained.

We are not responsible for the content or privacy practices associated with third party websites.

Our links with third party websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of the third-party websites, or of any information, graphics, materials, products or services referred to or contained on the third-party websites, unless and to the extent stipulated to the contrary.

Cookies

Thermomix® Singapore | Future of Cooking Pte Ltd uses cookies to record the preferences of visitors, to enable us to optimize the design of our web site. Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user-friendliness of a web site. Cookies also help us to identify the most popular sections of our web site. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example, in order to facilitate secure online access so that you not need to enter your user ID and password again.

Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our web site.

Privacy policy

We undertake to comply with the terms of our privacy policy which is set out here.

Security of information

Whilst we use our reasonable endeavours to protect the security of transmission of information over the Internet, we do not guarantee or warrant that any transmission of any data over the Internet as totally secure. Accordingly, any information which you transmit to us is transmitted at your own risk. Once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Termination of access

We may terminate your access to our website at any time without notice. Our disclaimer will survive the termination of access.

Violations of these terms and conditions

Without limiting any other remedies available to us at law or in equity, we reserve the right to, without notice, temporarily or indefinitely refuse to provide services to you if:

  • you breach any provision of these Terms and Conditions;
  • we are unable to verify or authenticate any information that you provide to us; or
  • we believe that your actions may cause damage and/or legal liability, to us, any of our customers or suppliers or any other person.

Governing law and severability

These terms and conditions are governed by the laws in force in the Republic of Singapore.

Any part, provision, or representation of these terms which is prohibited or which is held to be unlawful or illegal shall be ineffective to the extent of such prohibition or illegality without invalidating the remaining provisions hereof.

Please direct any questions regarding our terms and conditions to info@thermomix.com.sg